Credit track allows us to monitor financial ticklers and loan covenants with ease and gives us versatile and customizable reports in seconds. It is an essential tool in managing risk in our portfolio. The Imaged Credit File feature has solved our bank’s issue of paper credit files being housed in different geographical locations and has enabled us to quickly share credit data not only among internal regions, but also with external auditors. The most impressive part of working with Global Wave has been their outstanding customer service and knowledge of their product and of the banking industry as a whole. The Global Wave team has been so wonderful to work with and always goes out of their way to ensure they exceed our expectations.

Global Wave truly understood our needs from a banker’s perspective. Their software will allow us to efficiently manage our loan portfolio as well as track customer/prospect information to maximize new business opportunities. As a company that prides itself on outstanding service, we were impressed with the responsiveness of the Global Wave team and their ability to anticipate our needs.

We originally selected Global Wave to help us with the management of our prospect and client calling activity.  Global Wave was a new company at the time, but we saw in Zubin someone who combined good lending experience with technical skills and decided his company would be a good fit for our young bank.  Our decision was a good one.  Zubin has been highly responsive to our needs.  Even though we are now one of his smaller accounts, we continue to receive the same high level of service we did when we first started.

Global Wave Group was an integral part in starting my company, Toltec Financial. They are IT experts and they keenly understood my business; financial services. That knowledge led to innovative thinking and cost effective solutions.